Help, plainly stated.

How much does Mural Quest cost?

$6.99 for the first three months. After that, $4.99 every three months for as long as you keep the subscription.

Apple handles billing. You can cancel at any time in Settings › [your name] › Subscriptions and keep using the app through the end of the period you already paid for.

Why does the app ask for my location?

Two reasons. The map centers on where you are so you don’t have to scroll Florida. The compass page rotates as you turn so you know which direction the mural is.

Your location is read by your iPhone and used inside the app. It is not sent to a server. We have no analytics, no ads, no third-party SDKs. There is nowhere for your location to go.

If you don’t want to share location at all, the app still works — you’ll just have to pan the map and use the address instead of the compass.

Does it work offline?

Mostly. The full mural list, all artist bios, all photos, and all seven tours are bundled with the app and work without a signal.

The base map (streets, buildings, trail lines) needs a network connection to load tiles you haven’t already loaded. If you’re walking the same neighborhood you panned around five minutes ago, those tiles are cached.

This mural is painted over. Why is it still in the app?

St. Pete repaints. Walls get new owners. Buildings get torn down. We don’t delete murals when they go — we mark them gone, log the date, and keep the bio and the photo.

Andrea Wan’s Earth Song at 17th St S came down with the building in April 2026. It’s still in the app. The pin shows it as gone, the bio remains, the photo stays.

I painted a wall in St. Pete. How do I get added?

Email hello@muralquest.app with: your name, the address or GPS coordinates, the year painted, and a photo if you have one. We’ll write the bio.

If you want to send your own bio in addition, please do. We rewrite everything to a consistent voice but the source material helps.

We do not charge artists. We do not require permission to add public murals, but we always credit and link back to your site or Instagram if you have one.

The compass is pointing the wrong way.

The iPhone’s magnetometer drifts — especially near cars, lampposts, and hand-railings. Apple’s fix is the figure-eight gesture: hold the phone flat and trace a horizontal figure-eight in the air a few times. The compass recalibrates within a second or two.

If you’re inside a building or under a metal awning, the compass may stay confused until you step out.

How do I get a refund?

All purchases are processed by Apple. Refund requests go through Apple, not through us — visit reportaproblem.apple.com, sign in, and request a refund for the Mural Quest charge.

If Apple denies it and you think there’s a real problem, write to support@muralquest.app and we’ll see what we can do on our end.

When does Android happen?

iPhone first. Android is on the roadmap. If you’d like to be told the day the Android build ships, send a note to hello@muralquest.app with “Android” in the subject and we’ll save your address.